Terms of service

Exchanges Policy

At Udiri, each piece is crafted with care and intention. While we do not offer returns, we understand that sometimes an exchange may be needed.

Eligibility for Exchange
To be eligible, your item must be:

• Unworn and unused

• In the same condition as received

• In its original packaging

Exchange Window
Exchange requests must be made within 7 days of delivery.

Availability
All exchanges are subject to product availability. If the requested item is not available, we will guide you on alternative options.

Process
Once your exchange request is approved:

• You will receive instructions on how to return the item

• After we receive and inspect the item, we will notify you of the approval or rejection

• If approved, your replacement item will be processed within a few business days

Important Note
Customers are responsible for return shipping costs unless the item received was defective or incorrect.

.